The clinic treats — the scheduling happens by itself
A clinic or independent therapist loses hours every week to phone scheduling, manual reminders and paper forms — and loses income to no-shows. AB Sync builds clinics and therapists in Israel a complete system: the patient books online against a smart calendar, gets an automatic WhatsApp reminder, fills in a digital questionnaire before the visit — and everything is recorded in one place.
What do no-shows cost, and how do you reduce them?
Every missed appointment is a lost hour that cannot be resold. In research and in practice, an automatic WhatsApp reminder a day before and two hours before the appointment reduces no-shows dramatically — and above all lets the patient cancel in time, so the slot goes to someone on the waiting list. It is the fastest-payback automation we know in the care professions.
What else can be taken off your mind?
Beyond appointments, a clinic gains from:
- A medical questionnaire or consent form sent and filled digitally before the visit
- Centralised patient tracking: history, payments, treatment series and follow-up dates
- Automatic reminders for series renewal or periodic check-ups
- Receipts and payment summaries generated and sent on their own
- A first response to new enquiries — outside reception hours too
Example automations we build
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Google Calendar Online appointment booking Patients book their own appointment, fully synced to your calendar in real time.
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WhatsApp Appointment reminders An automatic reminder before every appointment — fewer cancellations and no-shows.
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Gmail Pre-visit forms A medical questionnaire is sent and filled in digitally before the patient arrives.
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Google Sheets Centralised patient tracking History, payments and treatment follow-up gathered automatically in one place.
Frequently asked questions
Medical data is sensitive. How is patient privacy protected?
Our guiding principle: medical information stays in secured systems with defined permissions, and the automations move only the necessary minimum (name, time, attendance confirmation). Everything complies with the Israeli Privacy Protection Law and its regulations, Amendment 13 included.
I am a solo therapist with no receptionist. Is this too big for me?
The opposite — it is precisely a substitute for the receptionist you do not have. The base package (online calendar + reminders + forms) is small, relatively cheap, and pays for itself with a few appointments saved from no-shows.
My patients are older. Will they manage online booking?
Online booking is an addition, not a replacement — whoever calls still gets answered. In practice, a simple WhatsApp link ("tap to pick a time") works very well with older audiences too.
Which calendars does it work with?
Google Calendar is the common base, and dedicated clinic systems can be connected too. If you already have software, we first check whether it can be upgraded rather than replaced.
Want to see what could be improved in your business?
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